Reviewing your IT project transparently is no easy task. You may uncover flaws and face criticism, but it's essential for evaluating your impact and fostering organizational growth.
🔍👥 Example: After implementing the CRM, the digitalization team noticed unusual sales funnel characteristics. While key processes were well adopted, the user community lacked KPI-driven behavior. This left the digitalization team frustrated, feeling that the expected business value in the sales process and downstream service planning was not achieved. #CRMImplementation #SalesFunnel
🔍🎉 As the one-year anniversary approached, the team prepared for a comprehensive review of the CRM's business value. This presented an opportunity to receive positive feedback from users and management while showcasing the CRM's untapped potential. Gradually, the sales approaches began to shift, the sales funnel took proper shape, and appreciation for the CRM was reignited. #BusinessValueReview #CRMAppreciation #SalesApproaches
Remember, transparent decision-making and thorough evaluation are crucial for achieving long-term success and earning respect in the business world. 🌟💼 #TransparentDecisionMaking #EvaluationMatters #BusinessSuccess
Let's talk! SAP, Zoho, CRM, ERP, automation, digitalization, IT architecture, IT service management or whatever you need right now. Book an appointment on https://zurl.co/5Gr6 🗓️💬💻